Videoconsultation for Your Move – Plan Easily Online
What Is a Video Consultation for a Move?
A video consultation allows you to plan your move conveniently via smartphone or tablet without requiring an on-site appointment. Together with a moving expert, you show your rooms via video. Furniture, household items, access routes and special requirements can be assessed, and any questions can be discussed directly.
Based on this information, KOCH can better assess the scope of your move and prepare the next steps of the planning process.
Your Benefits of a Video Consultation
- Save time
- Convenient from home
- Flexible planning
- Direct consultation
- Better assessment
How Does the Video Consultation Work?
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This allows many important questions to be clarified before the actual move.
Your Contacts for the Video Consultation



What Is Discussed During the Video Consultation?
To ensure that your move can be planned as reliably as possible, various areas can be viewed together during the video call.
These include, for example:
- Furniture and household items
- Number and size of rooms
- Access routes and pathways
- Floors and staircases
- Special furniture or items
- Packaging requirements
- Furniture and kitchen assembly
- Possible requirements for loading and unloading
The more information that can be gathered during the consultation, the better the next steps of the move can be prepared.
Frequently Asked Questions
For the digital consultation, you only need a smartphone or tablet with a camera and a stable internet connection.
In many cases, the move can be discussed and prepared comprehensively by video. Which type of survey is most suitable for your move depends on the individual requirements of your project.
Yes. Especially for moves within Germany or international relocations, a video survey can be a convenient way to discuss your move regardless of your current location.
The information gathered during the survey can be used for further planning and preparing your quote. The next steps will then be discussed and agreed with you individually.
It is best to show all rooms and the items that will be moved. In particular, this includes larger pieces of furniture, kitchens, special items, as well as access points, stairs, and pathways. This allows the moving expert to better assess the scope of the items to be moved.
No. The property does not need to be fully prepared. What matters most is that the furniture and items to be transported, as well as the specific conditions that need to be taken into account during the move, are as clearly visible as possible.
If, for example, the volume of your belongings, the moving date, or any requested additional services change, you should inform KOCH. This allows the further planning to be adjusted accordingly.
Yes. Premises can also be inspected by video for office and corporate relocations, allowing important requirements for further planning to be discussed in advance.
Request a Video Consultation Now
- Free on-site or video inspection
- 125+ years of experience
- 40,000+ completed moves
- Fixed-price offer within one business day
- 180+ countries worldwide
No-obligation. Transparent. Fast.
Plan your move conveniently from home. Schedule an appointment with one of our moving experts and discuss your move via video.